How to Fix Email Delivery Failures on a GoDaddy VPS with cPanel

How to Fix Email Delivery Failures on a GoDaddy VPS with cPanel

A Practical Guide to Resolving Email Delivery Failures on GoDaddy VPS with cPanel for Shekztech.com

Email delivery failures can be a common issue for businesses using a Virtual Private Server (VPS) on GoDaddy with cPanel. If you've set up an email account like info@shekztech.com and are experiencing problems sending emails from webmail or via SMTP, this guide is for you. Bounce-back messages like "Message Delivery Failure - Mail Delivery System" typically indicate incorrectly set up DNS records. Without the proper records, your emails may either not reach their destination or end up in the recipient's spam folder. 

Let's walk through how to update your DNS records using the domain name shekztech.com as an example. In these examples, the dummy IP address 123.45.67.89 represents the IP address of your GoDaddy VPS account.

1. Update A, CNAME, and MX Records

The first step is to adjust your A, CNAME, and MX records for shekztech.com. Here's how to set these records:

- A (Host) Record:  
    - Host: @  
    - Points to: 123.45.67.89 (Your GoDaddy VPS account's IP address)

- A (Host) Record:  
    - Host: mail  
    - Points to: 123.45.67.89 (Your GoDaddy VPS account's IP address)

- CNAME Record:  
    - Host: www  
    - Points to: @

- MX (Mail Exchanger) Record:  
    - Host: @  
    - Points to: mail.shekztech.com  
    - Note: Use MX Priority 0

2. Add SRV Records

If your emails from shekztech.com are ending up in the spam or junk folders of recipients, you'll need to add two SRV records. Here's how:

- SRV Record:  
    - Service: _autodiscover  
    - Protocol: _tcp  
    - Name: @  
    - Priority: 0  
    - Weight: 0  
    - Port: 443  
    - Target: cpanelemaildiscovery.cpanel.net  

- SRV Record:  
    - Service: _autodiscover  
    - Protocol: _tcp  
    - Name: admin 
    - Priority: 0  
    - Weight: 0  
    - Port: 443  
    - Target: cpanelemaildiscovery.cpanel.net  

3. Add a TXT Record

Finally, add a TXT record to specify an SPF (Sender Policy Framework) record. This step helps protect shekztech.com from email spoofing and ensures your emails get delivered correctly. Here's how to set this up:

- TXT Record:  
    - Host: @  
    - Points to/Value: v=spf1 a mx ptr include:secureserver.net -all  

Conclusion

Correctly setting up DNS records for shekztech.com on your GoDaddy VPS with cPanel is critical for seamless email operations. By configuring your A, CNAME, MX, SRV, and TXT records correctly, you can significantly improve your email deliverability and resolve any email delivery issues. This way, your communications will reach their intended recipients, enhancing the reliability and effectiveness of your business communication.